The Joint Admissions and Matriculation Board (JAMB) has officially updated its operational guidelines, easing long-standing restrictions surrounding SIM card replacements and email address modifications on candidates’ profiles.
The policy adjustment addresses widespread challenges faced by UTME and Direct Entry (DE) applicants who lost access to their registered phone numbers or encountered typographical errors during initial profile creation.
Overview of Updated JAMB Profile Correction Policy
| Parameter | Details of Updated Policy |
| Instituting Body | Joint Admissions and Matriculation Board (JAMB) |
| Affected Services | Registered Phone Number (SIM) Replacement & Email Correction |
| Target Audience | UTME & Direct Entry Candidates (Current & Previous Years) |
| Primary Location for Correction | Accredited JAMB Professional Testing Centres (PTCs) Only |
| Verification Requirement | Biometric Verification & National Identification Number (NIN) Validation |
Key Changes Introduced Under the Revised Guidelines
- Streamlined SIM Replacement Process: Candidates whose registered phone numbers are lost, blocked, or damaged can now link a new phone number to their JAMB profile after completing biometric verification at an accredited JAMB CBT centre.
- Email Address Updating Allowed: Misspelled or lost email addresses tied to JAMB profiles can now be updated on the portal without requiring complete profile invalidation.
- Enhanced Fraud Prevention Controls: To maintain security, all modifications to contact details strictly require physical attendance, live fingerprint verification, and matching NIN database validation. Third-party or cyber-cafe proxy edits remain barred.
Step-by-Step Procedure to Update SIM or Email on JAMB Portal
- Step 1: Visit the nearest accredited JAMB Professional Testing Centre or JAMB State Office.
- Step 2: Present your National Identification Number (NIN), original UTME registration slip, and candidate identification credentials.
- Step 3: Perform biometric thumbprint verification to confirm ownership of the account.
- Step 4: Provide the new, active phone number or corrected email address for instant OTP verification and profile updating.
- Step 5: Collect your updated JAMB profile slip confirming successful alteration.
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